Who we are

Our website address is: https://encoresupportgroup.com.

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you submit a contact form, we receive all information included such as your name, company name, email address, phone number, and any content that you type into the message box. This information is delivered to a Pure Install team member to assist with your request and is NOT shared with anyone outside of our organization.

Performance Cookies & Analytics

Performance cookies, which are sometimes called analytics cookies, collect information about your use of this site and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on the site, allow us to see the overall patterns of usage on the site, help us record any difficulties you have with the site and show us whether our advertising is effective or not.

Pure Install uses Google Analytics which enables website owners to track visitor behavior and measure site performance. Visit https://policies.google.com/privacy to learn more.

You may refuse to accept cookies from this site at any time by activating the setting on your browser which allows you to refuse cookies. You can find more information about this procedure on your internet browser provider’s website via your help screen.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Embedded Content From Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Web Fonts

For uniform representation of fonts, this page may use web fonts provided by Google. When you open a page, your browser may load the required web fonts into your browser cache to display texts and fonts correctly.

In order to do so, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

You can find more information about handling user data at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

What rights you have over your data

If you have submitted information through our contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact

privacy@encoresupportgroup.com